Terms and Conditions of Wholesale Cooperation at BodyReact

This page sets out the terms and conditions governing wholesale cooperation with BodyReact and establishes a clear framework for ordering, supply, delivery, and post purchase interaction. The purpose of this section is to create a shared understanding before entering the purchasing process, so that both parties clearly understand the context in which the cooperation is defined, the nature of the commercial relationship, and the expectations attached to it.

Commercial scope of cooperation: these conditions apply exclusively to wholesale orders and purchases made for commercial purposes, resale, or professional distribution and do not apply to end consumer sales
Professional supply framework: cooperation is conducted based on defined structures including minimum order quantities, carton based packaging, tiered pricing, and planned supply processes
Clear cooperation boundaries: interaction rules, responsibilities, and execution pathways are explicitly defined and do not constitute a representation agreement, sales guarantee, or profitability commitment
Separation from consumer sales: the rules governing this cooperation are materially different from retail sales policies, consumer returns, or personal purchases and cannot be relied upon for those purposes
Written documentation priority: agreements, commitments, and obligations are strictly limited to what is documented in writing on this page, within proforma invoices, final invoices, or the official order dashboard

Entering the ordering process is deemed acceptance of this structure as the professional basis of interaction between the buyer and BodyReact. Verbal assurances, informal messages, or personal interpretations outside documented records do not create binding obligations for BodyReact.

Definitions and Scope

In these Terms and Conditions, the following expressions are used with the meanings set out below and form the basis for interpreting all subsequent sections.

BodyReact: refers to the company supplying food supplement products within a wholesale cooperation framework, operating in accordance with the applicable laws and regulations of England
Buyer or Wholesale Buyer: refers to any individual or legal entity purchasing with a commercial purpose, including resale, professional distribution, or organised supply and does not include the end consumer
Order: refers to a purchase request submitted through BodyReact’s official system which becomes confirmed and enters execution only after valid payment has been received
Products: refers to food supplement products supplied under a wholesale structure, including full cartons and volume based pricing tiers

These definitions are provided solely to clarify the scope of cooperation and do not replace or override any separate written agreements entered into independently.

Ordering and Payment Logic in Wholesale Cooperation

The ordering and payment process at BodyReact is designed so that the buyer has a clear understanding of the order structure, costs, and execution stages before making any financial commitment. This logic is based on transparency, documentation, and planning capability, preventing ambiguous decisions or ad hoc negotiation.

The purpose of this section is to explain how orders are formed, when they become confirmed, and how payment operates, so the buyer understands what occurs at each stage and when payment becomes meaningful within the process.

Structured order formation: Each order is placed based on defined units, including full cartons and specified volume tiers. Arbitrary splitting or custom combinations outside this structure are not supported.
Role of the proforma invoice: The proforma invoice is provided as a financial review tool prior to payment, allowing assessment of costs, order volume, and delivery conditions without creating a financial obligation.
Order confirmation upon payment: An order enters processing, supply planning, and preparation only after valid payment has been recorded. No execution commitment exists prior to this point.
Documented and traceable payment: All payments are processed through official, recorded channels, ensuring financial records, final invoices, and accounting documents are transparently available to the buyer.

This logic ensures the ordering process remains predictable, traceable, and aligned with B2B cooperation requirements. Payment marks the start of execution, not a negotiation tool or a mechanism to alter conditions, and this clarity forms the foundation of a stable and professional partnership.

BodyReact reserves the right to refuse or suspend an order where payment issues arise, reasonable indicators of fraud exist, or execution would place BodyReact in breach of legal or regulatory requirements. In such cases, the treatment of the order depends on its execution stage and documented incurred costs.

Pricing Logic and Volume Rules

Pricing within BodyReact wholesale cooperation is designed around structure, stability, and planning reliability. Instead of case by case negotiation or fluctuating discounts, the model follows predefined rules that allow the buyer to evaluate costs and margins accurately before placing an order.

The purpose of this section is to explain how prices are formed, how they relate to order volume, and how progression between purchase levels works, so the buyer understands how increased volume affects unit pricing and financial planning.

Transparent tiered pricing: All products have clearly defined pricing tiers based on order volume. Each tier is independently set, with no hidden discounts or negotiated conditions.
Direct relationship between volume and unit price: Reductions in unit price are achieved solely by increasing order volume within the defined tiers and are applied automatically by the system.
Price stability within each tier: Prices within a given tier remain fixed until formally adjusted due to cost or production changes and are not influenced by order timing, buyer type, or communication channel.
Gradual growth planning: The volume based model allows buyers to start at entry levels and move progressively to higher tiers as demand grows, without redefining the cooperation framework.

This structure turns pricing into a tool for forecasting and control rather than uncertainty. Buyers can rely on defined volume and pricing rules to make data driven decisions and plan growth with confidence.

Any pricing changes apply only to new orders and do not affect orders that have already been confirmed and paid.

Delivery Boundaries and Responsibility Allocation

In wholesale cooperation, delivery represents a critical point for defining responsibility and risk transfer. BodyReact defines its delivery framework so that each stage of preparation, dispatch, and receipt has a clear and documented boundary, with no reliance on assumptions or informal interpretation.

This section explains how long BodyReact’s responsibility extends and from which point logistics, transport, and handling responsibilities transfer to the buyer.

Organised dispatch from a defined origin: All orders are prepared for dispatch from BodyReact’s designated location following completion of preparation and final verification, with delivery details formally recorded.
Responsibility transfer after handover to the carrier: Once an order is formally handed over to the selected carrier, transport risk transfers in accordance with the shipping arrangement and subsequently to the buyer.
Shipment transparency and tracking: Dispatch information, tracking numbers, and delivery status are made available to the buyer through the system to allow independent and documented monitoring.
Separation of domestic and international delivery: For deliveries outside the United Kingdom, responsibility for customs clearance, taxes, permits, and destination regulations rests with the buyer unless otherwise agreed in writing.

This allocation of responsibility ensures each party understands their obligations and control points. The result is reduced dispute risk, increased predictability, and sustained operational order in long term cooperation.

Where shipment is arranged using a carrier or forwarder appointed by the buyer, responsibility and risk transfer at the point the goods are released to the buyer’s representative at origin. Where shipment is coordinated by BodyReact, risk transfer aligns with the documented delivery confirmation at the declared destination.

If goods are not collected or accepted within a reasonable period after readiness notification, BodyReact may apply appropriate operational measures, including re dispatch, temporary storage, or execution cancellation, with associated costs borne by the buyer.

Limitation of Liability

In wholesale cooperation, liabilities must reflect each party’s role, level of control, and the commercial nature of the transaction. BodyReact accepts responsibility within the scope of documented and controllable operational obligations and clearly defines the limits of that responsibility to prevent overextension beyond agreed terms.

This section is intended to establish a balanced and commercially reasonable allocation of responsibility.

Limitation to order value: BodyReact’s liability is limited in all cases to the net value of the specific order under review and excludes indirect, consequential, or future losses.
Exclusion of indirect commercial losses: BodyReact is not liable for indirect business losses including loss of sales, missed market opportunities, business interruption, or reputational damage arising from product use or distribution.
No responsibility beyond production and delivery scope: Following delivery under the declared conditions, BodyReact bears no responsibility for storage, distribution, marketing, pricing, or end use of the products by the buyer or third parties.
Conditional liability assessment: Any liability review is subject to full compliance by the buyer with declared procedures, including timely reporting, valid documentation, and absence of product tampering.
Non excludable legal obligations: Nothing in this section limits liabilities that cannot be excluded under applicable law, including proven fraud or deliberate misconduct.

This framework ensures cooperation proceeds on realistic, controllable responsibilities aligned with commercial logic and prevents the transfer of disproportionate or unintended risk.

Governing Law and Jurisdiction

To avoid ambiguity or dispute in wholesale cooperation, the governing legal framework must be clearly defined from the outset. BodyReact includes this section to clarify applicable law, jurisdiction, and interpretive authority, ensuring both parties understand how disputes would be addressed if they arise.

This section defines jurisdiction only and does not replace operational support or issue resolution processes linked to orders.

Governing law: These conditions and any related commercial cooperation are governed by and construed in accordance with the laws of England and Wales.
Jurisdiction: Where disputes cannot be resolved through documented order related channels, exclusive jurisdiction lies with the courts of England and Wales.
Authoritative language: Where multiple language versions are provided, the English version prevails for legal interpretation and dispute alignment.
Priority of operational resolution: Before initiating legal proceedings, both parties commit to first pursuing resolution through official, documented, order linked channels to enable efficient and practical outcomes.

This legal framework provides certainty, predictability, and a clear pathway for dispute handling, preventing unnecessary legal confusion, time loss, or cost escalation.

Decision Making Before Purchase Commitment

In wholesale cooperation, sound decisions must be made before committing to order volume. BodyReact defines this stage as part of the cooperation process and provides tools that allow buyers to evaluate quality, pricing, and commercial potential before placing a final order.

The purpose of this section is to establish pre purchase evaluation pathways so decisions are based on data, direct experience, and reasoned assessment rather than assumption or time pressure.

Product evaluation before wholesale purchase: Official product samples are available to allow buyers to assess formulation quality, packaging, and suitability for their target market before committing to volume.
Controlled entry through starter packs: Starter packs are defined as a low risk entry point, allowing buyers to evaluate market response, consumer behaviour, and sales performance without committing to higher volumes.
Profit and margin estimation: ROI and margin estimation tools provide analytical projections based on suggested consumer pricing, supporting scenario evaluation prior to final decision making.
Use of proforma invoices for financial assessment: Official proforma invoices allow buyers to review cost structure, order volume, and financial implications without creating execution or payment obligations.

This decision pathway is designed to minimise the need for post purchase correction. Returns and exchanges operate as supporting mechanisms, not substitutes for informed pre commitment decisions, and use of these tools forms part of the professional cooperation logic with BodyReact.

ROI, margin, and profitability tools are analytical aids only, based on suggested consumer pricing and hypothetical scenarios. They do not constitute a guarantee of sales, profit, or market performance, and final commercial decisions remain the buyer’s responsibility.

Order Linked Support Model

Within BodyReact wholesale cooperation, support is defined as part of the order execution process rather than a general pre purchase communication channel. This model ensures that all interactions, documentation, and follow ups are connected to a specific order, preventing fragmentation or ambiguity.

The purpose of this approach is to deliver precise, traceable support aligned with the actual stage of cooperation.

Support activation after order confirmation: Dedicated direct support is activated only after an order is confirmed. Prior to this, necessary information is provided through structured content, decision tools, and proforma documentation.
Order specific communication: All messages, files, images, and correspondence are recorded within the dedicated chat linked to the relevant order, preserving a complete interaction history.
Long term traceability: Each order’s support panel remains permanently accessible within the buyer’s account, enabling reference, documentation, and follow up throughout ongoing cooperation.
Focus on execution related matters: This support model addresses preparation status, dispatch, documentation, order alignment, and post delivery processes and does not replace pre purchase consultation or commercial negotiation.

This structure transforms support from a general channel into a precise operational tool. Direct linkage between support and orders enhances clarity, response efficiency, and cooperation discipline, preventing expectations outside the execution framework.

Formal Reference to Returns and Exchanges Policy

The management of returns or exchanges within BodyReact wholesale cooperation operates under a separate, documented, and predefined framework fully detailed on the dedicated Returns and Exchanges page. This section serves solely as a formal reference and does not replace that independent policy.

The purpose of this reference is to maintain consistency between cooperation terms, ordering processes, and exchange rules so that no decisions are made outside the declared framework.

Separation of exchange policy from general terms: Rules governing returns and exchanges do not form part of the general ordering terms and are defined independently on their dedicated page.
Mandatory reference to the independent policy: All exchange or return requests are assessed strictly in accordance with the provisions set out on the Returns and Exchanges page, which serves as the sole decision reference.
Priority of documented framework: In the event of ambiguity or differing interpretation, the official Returns and Exchanges policy text prevails as the final authority.
Direct linkage with the order linked support model: Submission and tracking of exchange requests are possible only through the dedicated support chat linked to the relevant order and in accordance with the declared process.

This structural separation ensures that returns and exchanges function as an independent operational mechanism without creating undefined overlap with pricing, ordering, or support logic. Buyers obtain a clear and consolidated view of rights, limitations, and execution pathways by referring to the dedicated policy.

Buyers are required to inspect the physical condition of goods immediately upon receipt and report any damage, defect, or discrepancy within the timeframes and procedures specified in the Returns and Exchanges policy. Failure to report within this window constitutes confirmation of the goods’ apparent condition at delivery.